Terms of Service
Last updated: March 2026
What PawMeds does
PawMeds is a pet medication availability search service. We call pharmacies near your location to check whether a specific pet medication is currently in stock. We report the results to you via email.
What PawMeds is NOT
- We are not a pharmacy and do not dispense medications
- We are not a healthcare provider and do not provide medical advice
- We do not guarantee that medication will still be in stock when you arrive at the pharmacy
- We do not process insurance or handle prescriptions
Pricing and payment
Each medication search costs $19.99, charged at the time of search submission via Stripe. This is a one-time payment per search, not a subscription.
Refund policy
If you are not satisfied with our service, you may request a full refund within 5 days of your search by contacting support@rxfinder.com. Refunds are processed to your original payment method and may take 5-10 business days to appear on your statement.
Each search includes a full report of every pharmacy we called and their response, regardless of whether your medication was found in stock. We recommend calling the pharmacy directly to confirm availability before traveling.
Accuracy of results
Pharmacy stock levels change throughout the day. Our results reflect availability at the time of our call. We strongly recommend calling the pharmacy to confirm before going in person. PawMeds is not liable for changes in stock between our call and your visit.
Calling hours
Pharmacy calls are made during business hours (9 AM - 9 PM Eastern). Searches submitted outside these hours will be queued and executed the following morning. You will receive an email confirming your search is queued.
Email communications
By using PawMeds, you consent to receive emails about your search status and results. You may receive 2-4 emails per search. You can unsubscribe at any time.
Limitation of liability
PawMeds provides an information service only. We are not responsible for pharmacy stock accuracy, pricing, or availability. Our maximum liability is limited to the amount you paid for the specific search in question.
Changes to terms
We may update these terms from time to time. Continued use of PawMeds after changes constitutes acceptance of the updated terms.
Contact
Questions? Contact us at support@rxfinder.com